Taking care of our employees is a top priority for us. Here’s a list of TEN7 benefits we’re excited to offer. Your coverage goes into effect on your first day of employment with TEN7. Our team is located across the country, so we’ve chosen nationwide carriers that have coverage in the state in which you reside. (Hawaii is the one exception.)

Health

For health coverage, you’re welcome to participate in TEN7’s pre-tax group health insurance plan with Blue Cross Blue Shield of Minnesota — even if you don’t live in MN.

TEN7’s Group Health Insurance

TEN7 covers 99% of the employee’s monthly premium through our group plan. Because of a silly insurance rule, this is the highest we can cover. But, we make up the extra 1% as an addition to your paycheck. You’re welcome to cover any number of family members on the same policy, at your own expense. Premium differences are automatically deducted from your paycheck on a pre-tax basis. When selecting Group Health, you have the option to choose one of four available plans (all PPO):

Health Savings Account (HSA) Options

If you choose an HSA compatible plan, you’ll also receive an account with Lively so you are able to set up pre-tax deductions for your savings.

Non-HSA Options

Dental

TEN7 covers 100% of the employee’s monthly premium for Delta Dental PPO plus Premier Dental Access. You’re welcome to cover any number of family members on the same policy, at your own expense. Premium differences are automatically deducted from your paycheck on a pre-tax basis.

Vision

TEN7 covers 100% of the employee’s monthly premium for group vision coverage on the MN Premier Enhanced Eyewear Plan Opt II B through Blue Cross Blue Shield.

Life Insurance

You’ll receive $50,000 Basic Life insurance from Principal. You may purchase additional coverage at your own expense.

401(k)

Upon hire, you can opt in to our 401(k) plan that has a 4% match, and no vesting period. You can also roll over funds from other eligible accounts. When determining your 401(k) contribution amount, take into account what you’ve contributed during the calendar year so far, so you don’t go over the IRS contribution maximum.

Guideline can help you with 401(k) issues as well.

Gusto Cashout

This is a free, no-fee way to access up to $500 between paydays. Use Cashout to cover an unexpected expense or manage large bills.

Technology

To ensure you’ve got the right equipment to do the work, TEN7 issues all new employees a leased computer that will be replaced every three years, along with a supplementary tech stipend. In addition, you’ll have access to discounts from the Apple Store through TEN7.

Computer

All new employees will be issued their choice between a leased 13” Dell XPS with Linux or Windows or a 14” M1 MacBook Pro. We also will provide one monitor if you need it. This equipment has a 3-year warranty that coincides with the lease. Please talk with Dani for more details and specs for each computer option.

Please note:

  • You will get next day business support and accidental damage coverage on this equipment, so if you spill something on your machine or drop it or the cat jumps on it and fries it, we will get a replacement or a repair at your location on the next business day.
  • When it’s time for a device upgrade after three years, we will verify the fair market value of your current device. At that time, you may choose to purchase the item from TEN7 for that value if you’d like, OR you can return the device to TEN7. In either case, you will receive a replacement machine and monitor.

Technology Stipend

As a distributed agency, we know how important it is to have reliable technology. We expect you to have current and working equipment so you’re able to effectively do your job.

You will have a $900 stipend available to you on your day of hire to use toward any technology or work-related services that best suit your needs. The stipend is not considered cash — it is an annual budget available to you that expires and renews at the end of each 1-year period. Please use your personal credit card for any item you want to purchase and submit the receipt for reimbursement via Compt. If for any reason it’s not possible for you to purchase the item on your own or if any one item is more than $500, please talk with Dani to work out purchase details. Please note:

  • Compt submissions get approved on the Tuesday of every pay week. If you have submitted your expenses by then, they’ll show up on your next paycheck.
  • You will retain ownership of any item purchased with this stipend.
  • Because this stipend is a budget rather than cash, you are not owed any remaining balance if you leave the company for any reason.

Examples of appropriate uses of the stipend:

  • Tablet, monitor or phone
  • External hard drive, keyboard, mouse, microphone, headset
  • Setting up your home office (buying furniture, etc.)
  • Internet service, cell phone service

TEN7 will cover the cost for required software and tools, such as licenses for PHPStorm, JIRA, etc as well as a professional quality headset. Please talk with Dani if you need any of these things or anything else in order to do your work for TEN7.

1Password for Families

Through TEN7’s 1Password Business account, you’ll be able to sign up for a free 1Password for Families membership for you and up to 5 family members. We encourage you to take advantage of this in the name of better security for everyone! You can redeem your free account here.

Carbon Offset

TEN7 cares about our environment. To that end, we purchase an Employee Renewable Energy Bundle and an Employee Water Bundle for every team member. Each quarter, you will receive a Renewable Energy Certificate and a Water Restoration Certificate, and each will note the details of the energy or water program that benefits from the offset.

  • Listen to our podcast episode #53 where Ivan interviews the BEF representative who manages our certificates to learn more.

TEN7 Lunches

From time to time, TEN7 may choose to buy you lunch — usually during a quarterly “All Hands…Are Welcome” meeting. When this happens, TEN7 will cover up to $25 for one person. Anything above and beyond $25 or for other people in your household is your responsibility to cover. You will get a special lunch stipend for these. Please use your personal credit card and submit the receipt for reimbursement via Compt.

Holidays

Each year, we offer the following 5 days as paid holidays to enjoy time with family and friends. If the holiday falls on a Saturday, we’ll be closed on the preceding Friday. If the holiday falls on a Sunday, we’ll be closed on the following Monday.

In addition to the 5 holidays below, TEN7 will be closed each year from Christmas Eve through New Year’s Day.

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving Day

PTO is time for rest, travel and stepping away from your computer. Upon hire, you’ll accrue paid time off at a rate of 0.25 days per week worked, which is equivalent to 13 days annually.

  • You may use PTO for vacation, personal days and sick days.
  • PTO requests should be in increments of 4 hours, or 1/2 day. If you need to take off less than 1/2 a day, there’s no need to request that time as PTO. We trust that you’ll make up the time later in the week. Although you accrue PTO hours throughout the year, it is not meant to be requested on an hourly basis, but rather on a daily or half-daily basis.
  • If you request time off on a particular day and you end up working for part of that day (ex. you request 8 hours off on a Monday but for whatever reason you work for 2 hours that day), please feel free to take off a couple hours early later in the week to make sure you recoup your PTO, as it can’t be added back to your total accrual after the fact.
  • If you need more paid time off than you’ve earned, it’s okay for you to take a few days in advance of earning them, as long as it’s approved beforehand.
  • Any PTO you have remaining at the end of the year will roll over to the following year and will continue to accrue only until you’ve reached your avaialable maximum. As an example, let’s say you have 10 days of available PTO per year. If, at the end of X year, you have 5 days remaining, those 5 days will roll over to the following year and will continue to accrue until you’ve accrued 10 total days for that year (your maximum).

In addition to your PTO days, you have two paid days off annually to use for professional development. You can find additional details about this in the Professional Development section of this handbook.

Personal Wellness Time

In addition to the PTO you accrue, you also receive 6 Personal Wellness days (48h) on the first of every year. This is for time you need to take for anything health-related: doctors appointments, illness, mental health and rest.

Beyond your Personal Wellness Time, TEN7 may give you a day off from time to time if we know you’ve been working more than usual or a big site just launched. You can log this time in Harvest under the TEN7 Time Off project using the task “Misc. Time Off,” and it will not count against your PTO or Personal Wellness Time.

Personal Leave of Absence

If you need time off in addition to Paid Time Off and Personal Wellness time, and you’ve been employed with TEN7 for at least 12 months, you can request an unpaid personal leave of absence for up to a maximum of 13 weeks. Requests for unpaid personal leave must be made in writing to the CEO and the Director of Operations. You should indicate the reason and the length of leave you’re requesting, including the dates you will be away. Your request will be reviewed with the following factors in mind:

  • The purpose of your leave
  • The length of time you plan to be away, including the dates of your planned absence
  • The effect your leave will have on the ability of your department to fulfill its responsibilities
  • The quality of your performance before the request is made

We understand that sometimes a leave of absence is unavoidable. TEN7 will make every effort to keep your position open for you when you return, but cannot guarantee that the same position will be available at the same salary when you return. If your previous position is no longer available, your leave status will be changed to a voluntary resignation. Future reemployment would be as a new hire.

Please note:

  • An unpaid personal leave of absence is limited to one per year and must be approved by the CEO.
  • Your health, dental, vision, short-term disability and life insurance will remain active.
  • Your sabbatical start date will be postponed by the duration of your absence.
  • Any stipend amounts will be reduced proportionally according to the length of time you were absent.
  • Accepting employment elsewhere during your leave of absence will result in termination of employment with TEN7.
  • If you don’t return to work on the scheduled date, you’ll be considered to have voluntarily resigned from the company.

Vaccinations

When it’s time to get vaccinated — for COVID, the flu, or MMR — please take the time you need to do so. There’s no need to request this time off in Gusto as long as you won’t be away for more than 2 hours. Please make sure your time is blocked off on your calendar and then log it in Harvest under TEN7 Time Off 2021 > Vaccinations.

TEN7 will pay for your transportation costs to and from getting your vaccination: bus, Uber, train, or miles on a car. Please submit your transportation costs/mileage to: [email protected], and we’ll reimburse you $0.56/mile.

Parental Leave

As a new parent, it’s important that you have time to spend with the new addition to your family. That’s why all new parents who’ve worked at TEN7 for 180 days may take two weeks paid parental leave. How you schedule the two weeks around the birth is up to you. You may then use accumulated PTO and Short Term Disability for additional paid time off, up to 12 weeks.

Sabbatical

We’re excited to offer paid sabbatical leave to long-term TEN7 employees. After you’ve been working at TEN7 as a full-time employee for four years, you can take a four-week — that’s 20 business days — paid sabbatical during your fifth year of employment. Sabbaticals should be taken within one year of eligibility and won’t roll over beyond that time period. We kindly ask that you give us at least 3 months of notice before you take your sabbatical, and we encourage you to take this time to go on an adventure, follow a passion, or work on a creative project—just grow and rejuvenate. This benefit repeats for every four years that you’re a full time employee. Listen to our podcast on Employee Sabbaticals to learn more.

Bereavement

In the unfortunate event that you experience the loss of a family member or friend, TEN7 will pay for up to three days of leave.

Jury Duty

If you’re called to serve on a jury, you’ll receive your full pay for up to five days while you’re serving. However, if jury duty runs longer than five days, TEN7 won’t cover your pay starting on the sixth business day of jury duty.

Professional Development

TEN7 encourages employees to keep learning and growing professionally. You’ll receive a $1,500 annual stipend, plus two additional paid days off to use towards a conference or an educational experience of your choosing (including books). The stipend is not considered cash — it is an annual budget available to you that expires and renews at the end of each 1-year period. Please use your personal credit card for any item you want to purchase and submit the receipt for reimbursement via Compt. If for any reason it’s not possible for you to purchase the item on your own or if any one item is more than $500, please talk with Dani to work out purchase details. Please note:

  • Compt submissions get approved on the Tuesday of every pay week. If you have submitted your expenses by then, they’ll show up on your next paycheck.
  • Because this stipend is a budget rather than cash, you are not owed any remaining balance if you leave the company for any reason.

Examples of appropriate uses of the stipend:

  • Conference or workshop tickets
  • Travel and/or food related to any conferences you attend
  • Books or other educational materials related to your job

Conferences

If you are presenting at a conference or other event as a TEN7 representative, you can log up to 20 hours of time under the TEN7 Growth project in Harvest for the time you need to prepare for your presentation.

Planning for Time Off

When you need to take time off for any reason, communicate with your teammates to make sure nothing slips through the cracks while you’re out.

To request time off, you will log in to your Gusto account and enter the dates needed for PTO, personal wellness, vaccinations, parental leave, sabbatical, bereavement, jury duty or professional development.

Once you receive an email that your request has been approved, a calendar invite will automatically be set up for you, so everyone else can see you’ll be out.

If you need to edit or delete your PTO request, adjust the Gusto request.

Logging PTO in Harvest

Log your PTO time using the “TEN7 Time Off” project in Harvest, and select the appropriate task depending on why you’re taking the time off.